| Time | Client | Stylist | Service | Status |
|---|---|---|---|---|
| 9:00 AM | Jessica T. | Maya | Color + cut + blowout | Done · $280 |
| 10:00 AM | Sarah K. | Marcus | Highlights + toner | In chair |
| 11:00 AM | Anna V. | Jess | Cut + blowout | In chair |
| 11:30 AM | Yelena C. | Maya | Balayage refresh + cut · 3 hrs | Next · VIP |
| 12:00 PM | Mike F. | Tony (barber) | Cut + beard trim | Scheduled |
| 1:30 PM | The Reillys (3) | Multi-stylist | Mom + 2 daughters family appt | Block scheduled · 3 chairs |
| 3:00 PM | Cooper | Maya | Color correction · consult done | 3 hr block |
| 34 more |
Appointment Management
Per-stylist scheduling with skill-based + preference-based booking.
- Online booking via website + Instagram
- Per-stylist availability + skill set
- Client preference matching
- Waitlist auto-promote on cancellation
- No-show + late-cancel fee policy
Client Database
Per-client formula card, photo timeline, preference notes.
- Per-client color formula history (every appt logged)
- Photo timeline per visit
- Preference notes (parts hair, allergies, conversation topics)
- Preferred stylist + alternates
- Lifetime value + visit frequency
Stylist Management
Per-stylist scheduling, commissions/rent, client book, productivity.
- Per-stylist client book (portable)
- Commission vs booth-rental per stylist
- Skill matrix (color / cuts / extensions / etc.)
- License tracking with expiration
- Per-stylist retail attach rate
Rebook Engine
The highest-ROI activity in salon ops. Push clients to rebook before they leave.
- Per-service typical interval (6-wk color, 8-wk cut)
- Auto-text at 1 / 14 / 30 days past interval
- Pre-fill calendar with stylist availability
- Per-stylist rebook rate scoring
- Win-back campaign for lost clients
Retail Operations
Highest-margin revenue. Per-stylist attach rate tracking + auto-recommendation.
- POS with auto-recommendation post-service
- Per-stylist retail attach rate scoring
- Client purchase history surfaced at chair-side
- Auto-recommended re-up at 60-day mark
- Per-product margin reporting
Backbar + Retail Inventory
Per-product par + reorder + cost-per-service tracking.
- Per-color-tube usage tracking (deducted per appt formula)
- Backbar par levels + auto-reorder
- Retail SKU inventory with supplier accounts
- Per-service product cost
Review Engine
Auto-prompt post-appointment. 5-star → public. 1-4 star → private.
- Cross-platform aggregation (Google / Yelp / Booksy / FB)
- Auto-prompt 24h post-appointment
- 5-star routing to public
- Per-stylist review sentiment
Salon Reports
Numbers a salon owner needs.
- Per-stylist revenue + retail + retention
- Service-mix analysis (color vs cuts vs treatments)
- Client retention cohort analysis
- Per-channel new-client acquisition
- Booth-rental vs commission ROI
↘ Shared engine — from Audit Practice · salon-flavored: retail taxable, service mostly exempt, 1099 booth-renters, OSHA + cosmetology board compliance
↘ Shared engine — from Diamond Atelier · salon-flavored: pre-wedding hair trials, birthday color refreshes, life-event prep packages
| Date | Client | Event | Recommendation |
|---|---|---|---|
| Jun 14 | Jessica T. | Sister's wedding | Pre-event color refresh + updo trial |
| Jun 22 | Carolyn M. | 50th birthday party | Color + cut + makeup add-on |
| Jul 18 | Yelena C. | Daughter's bat mitzvah | Full glow · color + makeup · multiple appts |