| Time | Pet | Owner | Service | Status |
|---|---|---|---|---|
| 9:00 AM | Cooper · golden retriever | Williams | Full groom + de-shed | In tub |
| 10:00 AM | Bella · poodle mix | Garcia | Bath + nail trim | Next |
| 11:00 AM | Max · doodle | Sterling | Full groom | Scheduled |
| 12:00 PM | Lola · cocker | Adler | Full groom · sensitive skin | Scheduled |
| 1:00 PM | Buddy · lab | Cohen | Bath + ear clean | Scheduled |
Pet-Friendly Scheduling
Per-pet preference notes, sensitivity flags, anxiety triggers.
- Per-pet preferred time slot + staff
- Sensitivity flags (loud noises, separation anxiety)
- Aggression notes (dog or human)
- Pre-booking vax check
- Online booking with multi-pet households
Pet + Owner Database
Per-pet profile + photos + service history.
- Breed-specific service templates (de-shed for doubles, hand-strip for terriers)
- Per-pet temperament notes
- Photo timeline per visit
- Multi-pet household pricing
- Owner communication preferences
Vax Compliance Engine
Auto-block bookings when vax expired. Owner outreach 60/30/7 days before expiry.
- Per-pet vax expiration dates
- Auto-text owner before expiry
- Block-bookings if expired
- Vet integration for direct verification
- State-specific licensing tracking
Membership Programs
Recurring revenue programs — daycare unlimited, monthly groom subscriptions, walk packages.
- Daycare unlimited monthly
- Monthly grooming subscription
- 10-pack walking sessions
- Multi-pet household discount
- Auto-charge + failed-card recovery
Grooming Operations
Per-groomer queue, breed-specific service catalog, before/after photo capture.
- Per-groomer daily queue
- Breed-specific service templates
- Photo before/after for marketing
- Special-handling notes
- Per-service profit tracking
Boarding Ops
Per-stay tracking with feeding/walking/medication logs + photo updates.
- Per-stay check-in with belongings list
- Feeding + walking + medication logs
- Daily photo updates to owner
- Emergency vet contact info
- Capacity planning across holidays
Walking + Daycare Ops
Per-walker route optimization + daycare attendance tracking.
- Per-walker GPS-optimized route
- Walk reports with photo + map
- Daycare check-in + play-group assignment
- Per-pet attendance pattern
- Late-pickup fee handling
Staff Management
Per-role scheduling, certification tracking, payroll.
- Per-role scheduling (groomer / kennel / walker)
- Pet CPR + first aid cert tracking
- Per-staff productivity reporting
- Payroll integration
Reports
- Service-mix analysis
- Per-pet lifetime value
- Boarding capacity utilization
- Membership growth + churn
- Per-groomer productivity
↘ Shared engine — from Audit Practice · pet-services flavored: service tax varies by state, retail tax on pet products, 1099 freelance groomers
↘ Shared engine — from Audit Practice · pet-services flavored: USDA licensing, pet liability insurance, owner waivers, vax records archive
All vax records, liability waivers, USDA + state pet-service licenses, kennel insurance, vet partner agreements — auto-OCR'd and filed per pet/owner.